Shipping Policy
At Mycosmoss, we want your shopping experience to be seamless, from checkout to delivery. Here’s everything you need to know about our shipping policies for customers in Europe and the United States.
Shipping Regions
We currently ship to the following regions:
United States: All 50 states
Europe: Most countries within the European Union and selected European countries
If you are located outside these regions, please contact us at support@mycosmoss.com to inquire about shipping options.
Free Shipping
We offer free standard shipping on all orders over $69.
Standard Shipping Rates
For orders under $69, shipping costs are as follows:
United States: $8.99 per order
Europe: $6.99 per order
Estimated Delivery Times
While we strive to deliver your orders promptly, shipping times may vary depending on your location:
United States: 12–16 business days
Europe: 8–12 business days
Please note that these are estimated delivery windows and are not guaranteed.
Shipping Delays
During holidays, extreme weather conditions, high-demand periods (such as Black Friday), or unforeseen circumstances, delivery times may be extended. We appreciate your understanding and patience during these times.
Order Processing
Orders are typically processed within 1–2 business days. You will receive a confirmation email once your order has been shipped, including tracking information when available.
Contact Us
If you have any questions about shipping, tracking, or delivery times, please reach out to our support team at support@mycosmoss.com. We’re happy to assist!