Effective Date: December 20, 2025

At Mycosmoss, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases on our website, in compliance with regulations applicable in Europe (including GDPR) and the United States.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details.

• Account Information: If you create an account, we store your username, password (encrypted), and order history.

• Usage Data: Information on how you use our website, such as pages visited, products viewed, and interactions.

• Cookies and Tracking: We use cookies and similar technologies to improve website performance, personalize content, and track preferences.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your orders, promotions, and updates

• Improve website functionality and user experience

• Analyze trends and customer preferences

• Ensure website security and prevent fraudulent activity

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties who help us operate our website and deliver services, including:

• Payment processors

• Shipping and fulfillment partners

• Marketing service providers (with your consent)

All third parties are required to handle your information securely and in accordance with this Privacy Policy.

Your Rights

European Users (GDPR): You have the right to access, correct, or delete your personal data, restrict processing, and object to processing. You can also request data portability.

United States Users: You may have rights under applicable state laws, including California Consumer Privacy Act (CCPA), to access, delete, or opt-out of the sale of personal information.

To exercise any of your rights, please contact us at privacy@mycosmoss.com.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve your experience. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@mycosmoss.com